HitSmart Inc. (“we,” “us,” or “our”), a Canadian corporation, operates the HitSmart mobile application (“App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. Please read this policy carefully. By using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide directly:
Account Information: When you create an account, we collect your name and email address through Google Sign-In, Sign in with Apple, or another supported authentication method. If you use Sign in with Apple, you may choose to hide your email address.
User Content: When you use the App’s analysis features, you may upload sparring footage and videos. We process this content to provide AI analysis results.
Support Communications: If you contact us for support, we may collect your name, email address, and the content of your communications.
Information collected automatically:
Device Information: We may collect information about the device you use to access the App, including device model, operating system version, and unique device identifiers.
Usage Data: We collect information about how you interact with the App, such as features used, analysis sessions completed, and app performance data.
Subscription Data: We use RevenueCat to manage subscriptions. RevenueCat collects purchase and subscription status information to manage your access to premium features.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To operate the App, process your uploaded content through our AI analysis tools, and deliver results to you.
Account Management: To create and manage your account, authenticate your identity, and manage your subscription.
Improving the App: To understand how users interact with the App, identify bugs and performance issues, and improve our AI analysis models.
Communications: To respond to your inquiries and send service-related notifications.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: We share information with third-party service providers who help us operate the App, including cloud hosting providers, authentication services (Google, Apple), and subscription management (RevenueCat). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information for other purposes with your explicit consent.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the App’s services. Uploaded video content is processed for analysis and may be retained temporarily for service delivery. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Account Deletion: You can delete your account at any time through the App’s settings. This will remove your personal data in accordance with this policy.
Subscription Management: You can manage or cancel your subscription through your Apple ID Account Settings.
Email Communications: You can opt out of non-essential email communications by following the unsubscribe instructions in those emails.
Access and Correction: You may request access to or correction of your personal information by contacting us at the email address below.
7. Canadian Privacy Rights
As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Canadian users have the right to access their personal information, request corrections, and withdraw consent for the collection, use, or disclosure of their personal information, subject to legal and contractual restrictions.
8. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us.
9. Third-Party Services
The App integrates with the following third-party services, each of which has its own privacy policy:
- Google Sign-In: Google Privacy Policy
- Sign in with Apple: Apple Privacy Policy
- RevenueCat: RevenueCat Privacy Policy
10. International Data Transfers
Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers may be located. When we transfer your information internationally, we take steps to ensure that it receives an adequate level of protection in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App or on our website. The “Last updated” date at the top of this page indicates when the policy was last revised. Your continued use of the App after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
HitSmart Inc.
Toronto, Ontario, Canada
Email: support@hitsmart.app